Not resolved
Customer service
Product or Service Quality
Value for money

Purchased $200 e-card. I was expecting to get my card number & pin instantly.

I never did. I checked my email and my account, but the card number and pin is no where. I emailed the company. They wrote back saying they called and left a voice message.

Checked my voice message and sure enough, they did. The associate told me she wanted to “verify my purchase” & to call her back and gave me a number to call. Keep in mind, they have my money already. Instead of writing down whatever number she said, I simply hit the “call back” button.

Well, that person told me I have to call the number given in the voice message. So... I listened to the message again and wrote down the number. I called it and....

VOICE MAIL! I left my name and order number. I’m still waiting on a call back. These people hope you’ll eventually just give up and forget about it.

Thank GOD I used PayPal. If I don’t get a call back by the end of the day, I will submit a request to PayPal for a refund.

Product or Service Mentioned: Giftcardbin Customer Care.

Reason of review: Order processing issue.

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